A modern Salesforce files exporter helps administrators download actual files instead of dealing with metadata-only exports. The most reliable solution in 2026 is Files Downloader on the AppExchange. It allows you to bulk-export actual binary files (PDFs, Images, Docs) directly to your hard drive in a structured ZIP folder, preserving original file names and record associations in one click.
Thank you for reading this post, don't forget to subscribe!If you are a Salesforce Admin or a Support Lead, you have likely faced this request: “We need a local copy of every file attached to our Support Cases for an audit.”
At first glance, it seems simple. But as you start digging into the “Notes & Attachments” related list, you realize that Salesforce doesn’t have a “Download All” button. If you have thousands of cases, clicking each one manually is out of the question. So, how do you actually get those files onto your hard drive?
The Problem: Why Salesforce Admins Struggle with Case Attachments
Salesforce is built for cloud efficiency, but “Mass Download” is its missing piece. If you’ve ever tried to manually save hundreds of attachments from Support Cases, you know it’s a productivity killer.
Many Admins attempt to export files from Salesforce using Data Loader, only to find a spreadsheet full of Base64 text codes instead of actual files. To turn those codes into PDFs or JPEGs, you’d need complex scripts or hours of manual work.
Steps to Download All Case Attachments from Salesforce to your PC
For those looking for a secure, native, and fast solution, here is how you use Files Downloader to finish the job in minutes.
Step 1: Install Files Downloader
Install Files Downloader from Salesforce AppExchange. It is 100% native to Salesforce and works inside your org.
Step 2: Open Files Downloader Dashboard
Go to the App Launcher, search for Files Downloader, and open the dashboard.
Step 3: Select “Files and Attachments” as Export Type
Choose the export type:
-Files
-Attachments
-Or both
This ensures you download all content related to Cases.
Step 4: Select “Export by Object” → Choose Case
Click Export by Object and select the Case object. This targets only the files linked to your specific support records.
Step 5: Choose Your Preferred Export Method
Files Downloader gives you the flexibility that standard tools lack:
- Related Records: To pull files from specific parent accounts.
- List View: Use your existing Salesforce Case List Views.
- SOQL Query: For advanced filtering (e.g.,
Status = 'Closed' AND Priority = 'High').
Step 6: Enter Your Filter & Click Search
Apply your filters (e.g., Cases from the “Last 6 Months”) and click Search. The system instantly fetches all related file metadata.
Step 7: Select All Files Across Cases
Review the list and select all files. You can see file-level details before you commit to the download.
Step 8: Click Download
Click Download. Files Downloader will automatically generate:
- A structured ZIP folder
- All files grouped by Case
- Preserved original file names
- Maintained folder hierarchy
Step 9: Receive Confirmation Email
You will receive a confirmation email once the export is completed.
You also get a File Mapping CSV including:
- File Title & Type
- Parent Case ID / Name
- Owner & Created Dates
- ContentDocument ID (for audit trails)
Why Files Downloader is the best Salesforce Files Exporter?
Files Downloader is the #1 native Salesforce files exporter app designed specifically to bridge the gap between your CRM and your local storage. It is the only tool that turns a “Data Export” into a “File Download.”
Key Features that Drive Results:
- Bulk Export in Seconds: Download 5,000+ files, attachments, and documents in one go.
- Original File Formats: No more Base64. Get your files as they were uploaded (PDF, JPEG, DOCX).
- Smart Filtering: Download attachments only from specific “Closed Cases,” “High Priority Cases,” or custom list views.
- CSV Mapping: Automatically get a CSV log that tells you exactly which file belongs to which Case ID.
- Secure & Native: 100% built on Salesforce, meaning your data never leaves the secure environment.
Conclusion
If you’re searching for how to download all Case attachments to your local machine in Salesforce, don’t get stuck trying to export files from Salesforce using Data Loader. Using a scalable Salesforce files exporter simplifies bulk attachment downloads while preserving structure and metadata.
Choose the efficient, secure, and admin-friendly route. In just a few clicks, you can export all Case-related files, preserve your folder structure, and download everything in a clean, organized ZIP format.
👉 Start your free trial of Files Downloader on the AppExchange today and turn an all-day task into a 5-minute win.