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Terms & Conditions

Welcome to Files Downloader, a Salesforce-native application developed and owned by Sastorm Software LLC. Files Downloader is available on Salesforce AppExchange and enables Salesforce users to securely export and manage files, attachments, and documents directly from Salesforce.

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By installing, accessing, or using Files Downloader, you agree to comply with these Terms of Use. If you do not agree, you may not use the application.

1. Eligibility & Use

  • Files Downloader is intended for Salesforce users and organizations with authorized Salesforce accounts.

  • You are responsible for ensuring you have the required Salesforce licenses and permissions to use the app.

  • You agree to use Files Downloader only for lawful purposes and in compliance with Salesforce’s terms and conditions.

2. License

  • Sastorm Software LLC grants you a limited, non-exclusive, non-transferable license to use Files Downloader within your Salesforce environment.

  • You may not copy, modify, reverse engineer, or redistribute the app without prior written consent.

3. Data & Privacy

  • Files Downloader operates natively within Salesforce and does not store your data on external servers.

  • All files and metadata remain within your Salesforce environment during export or download.

  • For more details, please review our Privacy Policy.

4. Intellectual Property

  • Files Downloader, including its features, branding, and documentation, is the intellectual property of Sastorm Software LLC.

  • Unauthorized use of trademarks, logos, or content associated with Files Downloader is prohibited.

5. Availability on AppExchange

Files Downloader is officially listed and available on Salesforce AppExchange, ensuring compliance with Salesforce’s security and review standards.

6. Support & Updates

  • We provide product support as outlined in your subscription or agreement.

  • Updates and enhancements may be released periodically. We reserve the right to modify features to improve functionality or security.

7. Limitation of Liability

  • Files Downloader is provided “as-is” without warranties of any kind.

  • Sastorm Software LLC shall not be liable for any direct, indirect, or consequential damages resulting from the use or inability to use the app.

8. Termination

We may suspend or terminate your access to Files Downloader if you violate these Terms or misuse the app.

9. Governing Law

These Terms of Use are governed by the laws of [Dover, Delaware, USA], without regard to conflict of law principles.

10. Contact Information

For questions or support related to Files Downloader, please contact:

Sastorm Software LLC
Email: [email protected]
Website: https://www.filesdownloader.us