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You can install Files Downloader directly from Salesforce AppExchange. After installation, grant permissions to users and access the app from the App Launcher.

Yes, Files Downloader supports exporting attachments and files from both standard and custom Salesforce objects.

Yes, Files Downloader enables you to select records from Salesforce list views and export all associated files and attachments with one click.

There's no fixed limit, but performance depends on your Salesforce data size and API request limits. The app efficiently handles thousands of records.

You can use Files Downloader to quickly export files and attachments in bulk directly from list views without opening each record.

Yes. The app operates completely within Salesforce's security model and does not transmit data outside your org.

Files Downloader is fully compatible with Salesforce Lightning Experience and offers partial support for Classic.

Yes, the app provides logs and metadata for each export session, allowing admins to audit and track exported data.

Access is restricted via Salesforce permission sets. Only users assigned the "Use Org Check" permission can execute metadata scan.

Learn more about assigning permission sets here

Files Downloader follows the principle of least privilege and does not require full system administrator access. It primarily needs access to Salesforce metadata APIs. Admin-level access is only necessary during initial installation to assign the required permission sets.

Result exports are encrypted according to Salesforce file-handling standards. Logs include scan execution details for audit purposes; no sensitive data is transmitted outside of the Salesforce environment.

Every execution is logged, capturing the user ID, timestamp, and scope for compliance and governance reviews.

Updates are released as managed package upgrades via the Salesforce AppExchange. Administrators can apply these through the standard Salesforce update process.

See the full list of release notes and updates here

Enrollment follows Salesforce’s native user management model, aligning with your organization’s existing role hierarchy and access policies.

Yes, Files Downloader supports multi-object export.

You need assign licence to yourself by going into filesdownloader from Installed Packages

You can export Files, Attachments, ContentVersion, and Document objects.

Don't worry, the package will be installed and you will get the email notification.

Currently, exports are manual, but integration with Flow or Apex can automate export scheduling.

Yes, it's optimized for large datasets and can handle bulk downloads efficiently.

All exported files are downloaded in a Zip folder to your browser's default directory.

Yes, we provide demo support and pre-sales assistance.

Yes, Files Downloader includes multi-language support.

The application only scans Salesforce metadata (such as objects, fields, and validation rules). It does not access or read personal, transactional, or record-level data.

We offer real-time customer support to assist with setup and troubleshooting.

Administrators manage access through Salesforce profiles or permission sets, allowing them to assign or revoke access to the component as needed.

Detailed steps for permission set assignment are available here.

Administrators can limit scans to specific metadata components to ensure only relevant sections of the organization are evaluated.

Access to analysis results is limited to authorized users. These results are stored securely within Salesforce Files or metadata result records.

Our application is 100% native to Salesforce. We do not store any of your data; the application simply facilitates the download of files from Salesforce to the user's local system. As an AppExchange partner, we adhere to a stringent onboarding and security process, including:

1.Compliance at the organization level
2.Business and technical validation
3. Product fit and pricing assessment
4. Formal agreements with Salesforce
5. Passing a rigorous security review by the Salesforce Security team prior to commercial distribution
6. Ongoing quarterly reviews and assessments by Salesforce

As the application is built entirely on the Salesforce Lightning platform, it is fully compliant with the Salesforce TRUST policy.