Talk to Expert

How to Export Mass Salesforce Case Files & Attachments?

Share this Article:

Mass Export Files from Salesforce
AI-Powered Reading

Explore This Article with AI

Get an instant summary, ask questions, or go deeper-open this page in your favourite AI tool in one click.

If you’re looking to Mass export Files from Salesforce, especially mass export files from Salesforce Case records, the Files Downloader app is the most efficient and secure method. Unlike the standard Salesforce Data Loader, Data Export, or manual downloads, this app helps you export Salesforce files, download data from Salesforce, and even export list view data to Excel- all without complexity.

Thank you for reading this post, don't forget to subscribe!

Why Use Files Downloader Instead of Salesforce Data Loader or Data Export?

Tools like:

…are great for exporting records, but they cannot export Salesforce files or attachments in bulk.
For mass download files from Salesforce, you need a dedicated Salesforce file exporter – and that’s where Files Downloader is the best choice.

It’s the best data loader for Salesforce users who need to export files, not just data.

Step-by-Step Guide to Export Case Files

https://www.youtube.com/watch?v=Yz-orWDkb9o

1. Install “Files Downloader” from Salesforce AppExchange

2. From the App Launcher, search Files Downloader → open the dashboard.

3. Select Files and Attachments as the export type.

4. Select Export by Object. Choose Case object

5. Select any method you prefer: single record, List View, SOQL query, or related records.

6. Enter your filter (e.g., Case List View) and click Search

7. Review the data table: shows total files found, case numbers, sizes, types, and last modified dates.

8. Select all files across cases you want to export.

9. Click Download and you will get all your files and attachments in ZIP Folder.

10. You will also get a confirmation email of downloaded files.

11. Unzip to access files grouped by case. Open the file mapping CSV: includes file ID, type, title, parent ID/name, path, owner, dates, ContentDocument ID.

Conclusion

Exporting files, attachments, and data from Salesforce doesn’t have to be complicated. Traditional methods like Salesforce Data Loader, sfdc data export, or the Salesforce Data Export tool work well for records but they fall short when you need to export Salesforce files & attachments, or extract all Case files in bulk.

The Files Downloader app solves this by giving you a fast, reliable, and 100% native way to:

  • Export all Salesforce Case files & attachments
  • Export data from Salesforce to Excel or SQL Server
  • Download and extract data from Salesforce in bulk
  • Mass export files from Salesforce across any standard or custom object
  • Preserve file names, folder structure, and metadata

For teams looking for the best data loader for Salesforce file exporting, Files Downloader simplifies everything no SOQL, no scripts, no limits. Whether you need backups, migrations, audits, or compliance reports, you can Mass Export Files from Salesforce in just a few clicks.

 

Table of Contents

Files Downloader can export files and attachments from any standard or custom object, including Cases, Opportunities, Accounts, and custom support objects, as long as the files are linked via Salesforce Files or Attachments.

No. You can use List Views or record-based export without any SOQL. SOQL is optional for advanced filters when you want to target very specific Case subsets.

You receive a ZIP folder containing all selected Case files, organized and downloadable, plus a CSV mapping file with key metadata such as file IDs, parent Case, owners, and timestamps for audit and reporting.

Yes. Select the Case object, choose the List View option, run Search, and then bulk-select and download all files related to the Cases returned in that view.

Yes. Files Downloader preserves file names and logical structure through its CSV mapping and download packaging, so you can easily trace every file back to its Case and related record context after export.

You can install Files Downloader from its Salesforce AppExchange listing.